Support

We're a small team and read every message.

Need help, found a bug, or want to report something? Email us at support@flim-app.com and we'll get back to you.

Common questions

How do I get in? FLIM says I'm not invited.

FLIM is invite-only right now. Ask a friend who's already on FLIM to add your email, then sign in with the code we send you.

Why do my photos take time to appear?

That's the point. FLIM shoots like a disposable camera. Your photos "develop" before they appear in your Darkroom, and a shared roll develops for everyone 12 hours after it's created.

How do I report or block someone?

Tap the ••• menu on any photo to report it or block the person who posted it. Blocking hides your content from each other in both directions. Every report reaches us immediately; content reported by multiple people is hidden automatically, and we act on objectionable content and abusive users within 24 hours. See our Terms for details.

How do I delete my account?

Open your Profile, scroll down, and tap Delete Account. This permanently removes your account, photos, posts, and rolls. It can't be undone.

How do I turn off notifications?

Open your Profile and toggle notifications off, or manage them in your device's iOS Settings.

Still stuck?

Email support@flim-app.com and include your FLIM version (shown at the bottom of your Profile) so we can help faster.